This Terms of Use introduces how Sangfor SSL VPN uses and protects your information. Please carefully read and thoroughly understand the terms. If you do not agree with this Terms of Use, your choice is not to use this product. By using this product or enjoying relevant services, you agree to the terms.
ABOUT THIS PRODUCT
SSL VPN is a mobile security gateway product developed by Sangfor Technologies Inc. (hereinafter SANGFOR) who is committed to providing users with securer and more easy-to-use remote access solution.
INFORMATION COLLECTION AND STORAGE
1. You permit SSL VPN to collect the following information and grant some permissions of your mobile devices to enable SSL VPN to offer basic and additional functionality. Information includes device information, data packets, accounts and other necessary information. If personal information collection is involved while you are using this product, you need to obtain consent of your users in accordance with relevant law and regulations.
1.1. Information
In order to obtain product usage, follow up and optimize our services, SANGFOR collects the following information:
(1) Device information: SSL VPN version, authorization, installed SSL VPN service pack and gateway ID; hardware information such as CPU, memory and disk information; configuration information such as configuration files, system running status and licensing status of features; error information such as blackbox, dump, stack information and alarms, and information such as number of SSL VPN mobile devices, management status of mobile devices.
(2) Client Information: program error logs, account information saved by users, data packets that are accessed from the mobile applications and transmitted through SSL VPN tunnels to cooperate network.
2. SSL VPN will collect the least amount of information that is needed. The sole purpose of collecting data is to improve service. The information set forth above are stored on your SANGFOR devices and will not be read, collected or stored proactively by SANGFOR. With your knowledge and permission, SANGFOR only collects the device information and error logs submitted by your users from mobile application so as to cope with operation errors and vulnerabilities in the program, ensure that the program can run stably, and eventually provide better and more stable services.
3. As the owner of information set forth above, you should obtain consent from your users to ensure legality of information source. If you use SANGFOR product or service to provide service for your own users, you need to draw up an agreement with your users to comply with relevant laws and regulations.
DISCLAIMER AND LIMITATION OF LIABILITY
1. You acknowledge and agree that when using this product, You shall be solely liable for any infringement (intellectual property infringement excluded) caused by Your conduct and SANGFOR shall not be responsible or liable for any loss caused by Your misconducts. You shall also be liable for the loss brought to SANGFOR.
2. You shall protect your personal information. SANGFOR promises to not collect any personal information through this product. You acknowledge and agree that when using this product, SANGFOR shall not be responsible for any infringement on Your personal information.
AFTER-SALE SERVICES AND OTHER TERMS
During the process of using SANGFOR product, if You encounter any problem, You may call us or send email to us or contact the Customer Services online for technical support and information security consulting.